Privacy Statement.

Mavy Link values your patronage, and protecting your confidential information is a priority. Our policies and procedures reinforce the fact that we strongly believe in protecting the confidentiality and security of the information we collect about you as a customer, potential customer, or former customer. We have adopted the following policies and procedures to safeguard the personal information about you that we possess.

Introduction

This policy discloses which information we collect and how we use it, as well as the choices you can make about the way your information is collected and used. We also explain how any personal and/or personally identifiable information that we may request will be used; these explanations can usually be found on the same pages where the information is requested. We also outline our security policy below, which describes how your personal information is protected both electronically and physically.

Our Privacy Pledge

  • We do not sell or rent customer information.

  • We share customer information with certain employees and with companies providing services on our behalf in order to service your needs.

  • Our policy is to require all employees and companies providing services on our behalf to keep customer information confidential.

  • Our privacy policy applies to potential customers as well as current and former customers.

Safeguarding Personal Information

  • We have adopted policies and procedures designed to protect your personal information from unauthorized use or disclosure.

  • We have implemented physical, electronic, and procedural safeguards to maintain the confidentiality and integrity of the personal information in our possession and to guard against unauthorized access. These include, among other things, procedures for controlling access to customer files, building security programs, and information technology security measures such as the use of passwords, firewalls, virus prevention, and use detection software.

  • We continue to assess new technology as it becomes available and to upgrade our physical and electronic security systems as appropriate.

  • Our policy is to permit employees to access your personal information only if they have a business purpose for using such information, such as administering, providing, or developing our products or services.

  • Our policy, which governs the conduct of all of our employees, requires all employees to safeguard personal information about the consumers and customers we serve or have served in the past.

MAVY LINK.

Security Policy

Mavy Link takes strong steps to safeguard your personal and sensitive information through industry-standard physical, electronic, and operational policies and practices. All data is considered highly confidential. Data can only be read or written through defined service access points, the use of which is password-protected. The physical security of the data is achieved through a combination of network firewalls and servers with tested operating systems, all housed in a secure facility. Access to the system, both physical and electronic, is controlled and sanctioned by a high-ranking manager.

Information We Collect About You

We collect information about you to help us serve your recruitment needs, to provide you with quality services, and to fulfill legal and regulatory requirements. We consider non-public information about you in our possession to be personal information, even if you cease to be a customer. The personal information we collect about you may include, among other things:

  • Identifying information, such as your name, age, address, phone number, and social security number

  • Employment information

  • Background information such as your income, criminal history, residency status, assets, and liabilities, as well as information about your employer, insurance, and business.

Mavy Link does not alter its behavior or change its services upon receiving Do Not Track requests.

Typically, we collect this information on applications and other forms you complete, through conversations you may have with our recruiters, other representatives, and in some cases, over our website. We may also collect information from a wide range of other sources to process your application.

In addition, we gather names and email addresses of people who contact us through our website with questions about our company or lending operations. We collect this information for the sole purpose of responding to such inquiries and do not store the contact information unless requested by these people.

Lastly, we (and/or our service providers) collect information about your computer and your visits to our website, such as your IP address, geographical location, browser type, referral source, length of visit, and page views through the use of log files. We (and/or our service providers) use this aggregated information in the administration of our website to improve its usability and to evaluate the success of particular marketing/advertising campaigns, search engine optimization strategies, and other marketing activities. We (and/or our service providers) use non-identifying and aggregated information to help optimize our website based on the needs of our users. Additionally, third parties may collect certain similar information about your computer and other pages you may visit when you visit our website, as discussed further below.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Communications from Our Site

When you submit an application and/or create a profile on our site, you will receive emails that confirm specific actions you requested. These are transactional notifications that you cannot opt out of receiving, as they are in place to protect the security of your account and your personal information. We may also send you responses to emails you send us, if appropriate or applicable. From time to time, we will also send user surveys, requests for user feedback regarding user experience and site operations, or marketing offers from us or from us on behalf of our marketing partners. The completion of these surveys or requests for feedback or acceptance of any offer is strictly voluntary. If you do not wish to receive these offers, surveys, or user feedback emails, please opt out in any offer email you receive from us.

Links to Third-Party Websites

Mavy Link is not responsible for the information practices employed by sites linked to or from our website. In most cases, links to non-Mavy Link websites are provided solely as an access point to obtain information on products and topics that may be useful to the users of the Mavy Link website. Third-party websites may have different privacy policies and/or security standards governing their sites.

Sharing Information With Companies That Provide Services For Us

We do not share phone numbers with third parties for marketing or promotional purposes. We share personal information about you, as required or permitted by law, with third parties, such as service providers who assist us in the day-to-day operations of our company. We may also disclose information about you when necessary or required, in legal and arbitration proceedings, and to government agencies. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Web-related Information Collection

We use web beacons or pixel tags in conjunction with cookies on our website, including session ID cookies and non-persistent cookies. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser and load the pages according to a user’s preferences for that particular site, including the personalization of content. Cookies are also used to gather statistical data, such as which pages are visited, what is downloaded, the ISP’s domain name and country of origin, and the addresses of sites visited before and after coming to our site, as well as your “click stream” activity, meaning the paths taken by visitors to our site as they navigate from page to page and transactional attributes in accordance with information you voluntarily submit in the course of using our site. This data is aggregated for analysis to ensure proper functioning of our site, in terms of navigation and usability, as well as to evaluate the effectiveness of our marketing activities. At no time do any of our cookies capture any personal information. More importantly, using cookies also helps us protect the security of your account. Session ID cookies follow your activities on our site so that we can ensure that no one is making changes to your profile, applying for loans, or making loans on your behalf. This information is encrypted, and no personal data about you is stored on our servers. We may send a cookie that can be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of our website, to improve its usability, and to evaluate our marketing events. We may also use that information to recognize your computer when you visit our website. Most browsers allow you to refuse to accept cookies. Blocking cookies, however, can also hurt the usability of many websites. We also use third-party tracking services that use cookies or other tracking technology to track non-personal information about visitors to our site in the aggregate, such as web page views, other sites visited, and referral page information, to track the effectiveness of our marketing campaigns to bring visitors to our site. We use respective web beacons to gather information that lets us tune and improve our users’ browsing experience, as well as track user responsiveness to various advertising campaigns and user activities. Hoot Home Loans utilizes information such as “click stream” and transactional data, and uses all information collected in the aggregate, for anonymous purposes. No personal or sensitive information is transmitted to advertising partners. However, certain partners may collect incoming IP addresses in connection with your visits to our site.

What you can do

You can take several precautions to protect the security of your computer and personal information. For instance, you can start by using a well-chosen password. You should avoid using any information that others can easily learn about you, such as a family member’s name or birthday, and you can also use special characters in place of letters. We also recommend that you change your password often. You can also install and update antivirus and firewall software to protect your computer from external attacks by malicious users. When you are finished with a session on our site, be sure that you log out and close the browser window.

To protect your account, we send automatic notifications confirming certain actions taken on your account, such as changes to a password or externally linked account. We do this for your own protection so that you can be sure no one else is making changes to your account without your knowledge. However, the security offered through these notifications can be undermined if other people have access to your email account. Therefore, you might consider restricting access to the email account you registered with on this site and/or changing your password on that email account frequently.

If you use a computer that is accessed by other people, such as in a public library or internet café, we recommend that you take special precautions to protect the security of your account and personal data. When you are finished using your site, you should log out completely, then close the browser window and clear the browser’s cache file.

You should also be aware of fraudulent attempts to gain access to your account information, known as “phishing”. Phishing is a tactic used by scammers in which unsuspecting people are brought to a website by a genuine-looking email purporting to be from a legitimate company. The phony or “spoof” email takes the person to a website that looks legitimate but in fact is not. Either in the email itself or on this fake site, scammers will ask for login information to gain access to people’s accounts and withdraw their money. Mavy Link will never ask for login information to gain access to a customer’s account or access sensitive information. Mavy Link will never ask you for your login information in the context of any email, physical mail, phone call, or otherwise. In general, you can protect yourself against phishing by never providing personal or login information via email; instead, go to the website directly. You might also make it a habit to check the URL of a website to be sure that it begins with the correct domain.

Non Sharing Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Changes To Our Privacy Policy

We may make changes to our privacy policy in the future. If you choose to receive e-mail messages or newsletters from us, you may later modify your choice. You will also be given the opportunity, in any general bulk commercial e-mail that we send to you, to opt out of receiving such messages in the future. We will attempt to address your request immediately, but it may take up to 10 days for us to process an opt-out request.